Pictures are printed to order and usually sent out the day after payment. Canvas prints take two days to allow the varnish to dry.
Delivery of smaller pictures is usually by Royal Mail First Class. Larger items and quantities are sent by other couriers. These parcels will sometimes need a signature on delivery but can be left with a neighbour.
If for some reason you are not happy with your purchase we will be happy to refund you provided the print is returned within 7 days in the original packaging and condition.
We recommend that you use a recorded-delivery service for posting the print back to us. Please note that you will be responsible for the costs of returning the items to us unless we delivered the item to you in error, or if the item is damaged.
For large items that were delivered by courier please ring and we will arrange pick up. The cost for this is £6 unless we delivered in error or the item was damaged.